Customer Testimonials
“The refusal of service scenario training is really useful as it could really happen in real life. Own pace in own time.”
“I found the layout and presentation excellent and very informative. This made me want to continue on.”
“Feedback on progress of results was timely and the hints for re-answering a question were very useful.”
How you will be assessed
For full details please see the course information pages for each unit.
Learning Outcome
A statement of attainment for each of the nationally recognised units of competency
- SITHFAB021 – Provide responsible service of alcohol
- SITHGAM001 – Provide responsible gambling services
- SITXFSA005 – Use hygienic practices for food safety
- SITXFSA006 – Participate in safe food handling practices
A statement of attainment for the skill set SITSS00052 Hospitality Compliance
This qualification will be valid in the following states:
- Queensland – All units
- Northern Territory – All units
- Western Australia – All units
- South Australia – RSA and Food safety units only
- Australian Capital Territory – RSA and food safety units only see NOTE
- Tasmania – RSA and food safety units only
- Victoria – Food safety units only
NOTE: ACT food safety supervisors must complete competency-based training in each of the prescribed units relevant to their industry sector. Currently, supermarkets, fast food outlets, cafes, restaurants, hotels, delis must complete the hospitality units. Convenience stores, grocers and petrol stations are able to complete the retail course. We will update these details if the situation changes. Please check the suitability of the course for your sector before ordering.
Pathways Information
Achievement of this unit provides credit towards qualifications in tourism, travel, hospitality, events, holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.
- Skill level - Easy
- Language - English
- Students - 250,000 +
- Nationally recognised training
Starting from the 1st of January 2015, the federal government added a requirement that everyone undertaking nationally recognised training in Australia must have a Unique Student Identifier (USI).
During our course enrolment process you will be asked to provide your USI – or if you don’t already have one, we help you through the process of applying for your USI online. It is essential that the details you provide when applying for your USI match with the details and primary ID that you provide to us when you enrol. This is because these details must match for your statement of attainment to be validated by the Government system, otherwise, this may cause issues with the validity of your qualification.
In rare circumstances, you may need to speak directly with the government staff to provide further details. We will notify you if this is the case.
For more information see www.usi.gov.au
To ensure you receive an adequate level of support with your training and assessment, please consider the following questions.
Do you consider yourself to have any disability, special needs, reading or writing difficulties that may have an impact on your ability to complete this online course?
Do you believe you have the literacy skills to read and interpret documents such as:
- In-house policies and procedures?
- Other plain English regulatory and advisory information issued by authorities such as signs and leaflets,
- Record keeping requirements and mathematical equations?
If you are not confident that you will understand any of the components of this online training, refer to our knowledge base or contact us and we will make arrangements to assist you in your training or offer you face to face training if available in your area.
Certification requirements apply at a state and territory level to individuals involved in the sale, service, and promotional service of alcohol in licensed premises. Certification in some States relies on the achievement of SITHFAB021 Provide responsible service of alcohol.
Certification requirements also apply at a state and territory level to individuals involved in food handling or supervision. Certification in some States relies on the achievement of SITXFSA005 Use hygienic practices for food safety and SITXFSA006 Participate in safe food handling practices.
Skill Set Requirements
This skill set is made up of the following units:
- SITHFAB021 – Provide responsible service of alcohol
- SITHGAM001 – Provide responsible gambling services
- SITXFSA005 – Use hygienic practices for food safety
- SITXFSA006 – Participate in safe food handling practices
The two food safety units make up the Food Safety Supervisor course
Target Group
This skill set is for frontline hospitality service personnel whose jobs involve food handling, the sale and service of alcohol, and the provision of gaming services; and who must comply with laws of particular relevance to these job functions.
Requirements
- Australian residential and postal address
- Broadband Internet
- Latest version of a Compatible browser: Chrome (works best) / Safari / Internet Explorer 9+
Speakers or headphones - Desktop / Laptop / Ipad / Android / Mobile devices
- Students must successfully complete a language, literacy and numeracy (LLN) assessment prior to starting the course
- To complete the two food safety units you will be required to complete a workplace assessment task to demonstrate the required skills and knowledge in a suitable industry environment. As part of the course, the workplace supervisor of the student must complete an observation report of the student’s practical skills and sign a declaration that indicates the student is their employee and the workplace has the equipment/ resources required for assessment. Click here to view the workplace assessment task.
- For full details please see the course information pages for each unit.