Refund policy for Online students

Our online customers are entitled to a full refund within 7 days in the following circumstances:

  • Where 5 Star Online Training cancels an in-class course, a full refund will apply.
  • When a refund is requested within 7 days of purchase AND
  • When no course certificates have been issued.

Refunds are administered by support ticket system to make it a simple and quick process for you.