This course has been developed to provide learners with an understanding of the provisions of the Australian Consumer Law that protect consumers and how businesses deal with consumers.
Customer Testimonials
“I liked everything about this course.”
“Well though out format and easy to follow.”
“Easy to understand and straight to the point.”
Intended audience
These modules are intended to prevent company managers and employees breaching the provisions of the CCL while working for their company.
What you will learn
This course will provide an understanding of:
- unconscionable conduct
- product safety and product information
- manufacturer’s liability
- consumer guarantees, and
- consumers’ rights to a refund.
How you will be assessed
You will complete an assessment quiz at the end of each section of the course.
Qualification
On successful completion of this unit you will receive a certificate of completion. This document does not constitute a certificate of accreditation or a statement of attainment.
Roles and quality assurance
5 Star Online Training Pty Ltd is responsible for the quality of the training and assessment that you will receive. Based on you achieving these requirements 5 Star Online Training is responsible for issuing you with a certificate of completion.
Valid state requirements
This is a non-accredited 100% online training course is considered the minimum requirement for everyone working with others in all states and territories of Australia.
- Duration - 2 Hrs
- Skill level - Easy
- Language - English
- Students - 250,000 +
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