This course has been developed to provide an understanding of the Australian Consumer Law and how it provides consumer protection.
Customer Testimonials
“Easy to follow and clear modules.”
“It’s quick and easy to do online.”
“Great to do at home at your own pace.”
Intended audience
These modules are intended to prevent company managers and employees breaching the provisions of the CCL while working for their company.
What you will learn
This course will provide an understanding of:
- consumer protection in the Australian Consumer Law (ACL)
- prohibited, misleading and deceptive conduct in section 18 of the ACL
- remedies for a breach of section 18
- false or misleading representations
- false or misleading statements, and
- remedies for breaches of the ACL.
How you will be assessed
You will complete an assessment quiz at the end of each section of the course.
Qualification
On successful completion of this unit you will receive a certificate of completion. This document does not constitute a certificate of accreditation or a statement of attainment.
Roles and quality assurance
5 Star Online Training Pty Ltd is responsible for the quality of the training and assessment that you will receive. Based on you achieving these requirements 5 Star Online Training is responsible for issuing you with a certificate of completion.
Valid state requirements
This is a non-accredited 100% online training course is considered the minimum requirement for everyone working with others in all states and territories of Australia.
- Duration - 2 Hrs
- Skill level - Easy
- Language - English
- Students - 250,000 +
Not Applicable
Not Applicable
Not Applicable
Not Applicable
